TERMS & CONDITIONS
Venue Industries will provide you with a written proposal via email or fax, please make sure your proposal includes the following information:
1. Buyer's signature
2. Ship-to address if different from the bill-to-address
3. Preferred shipping date
Upon receipt of your signed proposal, Venue Industries will send you an acknowledgement via fax or email confirming our receipt, along with an approximate shipping date. It is your responsibility to thoroughly review the acknowledgement to confirm it matches your original order.
We will enter your order and schedule it for shipment only after the initial deposit is received.
TERMS & PAYMENT
Our policy allows you to purchase with a deposit of 50 percent down and the balance due to Venue Industries prior to shipment, unless otherwise stated on your proposal.
Unless otherwise stated on the order, Venue Industries will choose the freight carrier for delivery of your order. We will make every effort to get the most competitive freight quote based on the carriers with which we work and will provide a freight quote to you prior to processing your order.
Please note the following:
FREIGHT & CLAIMS
It is your responsibility to inspect your shipment thoroughly upon receipt. Make sure the delivery driver is present when unpacking and inspecting your goods. If your shipment arrives damaged or incomplete, you must follow these procedures:
Merchandise cannot be returned without written authorization from Venue Industries. Approved returns may be subject to a restocking fee. Returned merchandise will be inspection by the manufacturer and must be deemed to be in good condition.
The product manufacturer provides all product warranties. See manufacturer's warranty for details.